Privacy policy

Effective 28 September 2026. This policy explains how Incostra handles personal data collected through this website.

Who we are

Incostra (“we”, “us”) is based in Gurugram, Haryana, India. You can reach us about this policy at akshat@incostra.com.

What we collect

When you contact us, we receive the details you choose to share: your name, work email, company, role and message. If the site uses analytics, we collect basic, aggregated usage information such as pages visited and device type.

How we use it

We use your details to reply to your enquiry, arrange conversations you ask for, and keep a record of our communication. We do not sell your personal data or use it for unrelated marketing without your consent.

Legal basis

We process personal data with your consent, which you give when you contact us, and in line with India’s Digital Personal Data Protection Act, 2023 and other laws that apply.

Sharing

We share data only with service providers who help us run this website and our email, under confidentiality obligations, or where the law requires it.

How long we keep it

We keep enquiry records only as long as needed for the purpose they were collected, or as the law requires, and then delete them.

Your rights

You can ask to see, correct or delete the personal data we hold about you, or withdraw your consent, by writing to akshat@incostra.com. You also have the right to raise a grievance with us and, where applicable, with the Data Protection Board of India.

Security

We use reasonable technical and organisational measures to protect personal data against loss, misuse and unauthorised access.

Changes

We may update this policy. The effective date at the top of the page shows when it last changed.